How to contain or defuse a media crisis: the magic of Crisis PR

Crises are just around the corner. At some point your organisation will drop the ball. When that happens, if you mishandle your communications, you could well be pilloried by journalists or by the public on social media. I’m about to brief dozens of distributors on Crisis PR, so let me share what I’ll be telling them.

Doorstep interview - how to cope with hostile media interviews

The doorstep interview can be a disaster for the most seasoned business leader, campaigner or politician. You step outside your home, office or favourite restaurant only to find a mob of journalists eager to question you and film crews recording your every reaction.